Jackson County Wildfire Recovery Resources

The wildfires in Oregon have hit our community hard, including many of our members. For the latest information about recovery resources, please click the links below. If you are having trouble accessing health care and medications or need help with food, housing or communication resources, please let us know.
Contact Customer Service at 541-500-0567 or toll-free at 855-722-8208, or send us a secure message in the member portal here.

Wildfire recovery resources

Housing resources

  • ACCESS: Help with temporary shelter assistance, deposit assistance and resource connections. To apply, please call (541) 414-0309 or email firerelief@accesshelps.org
  • Hearts with a Mission: Provides shelter for homeless youth. Learn more online or call 541.646.7385
  • Maslow Project: Provides youth and families with help navigating housing resources, plus basic supplies and more.
  • Options for Helping Residents of Ashland: Resources for shelter, essential services, job match and more. Learn more online or call 541-631-2235.
  • Rogue Retreat: Provides temporary shelter, short-term transitional housing and renters’ assistance. Apply online or call 541.499.0880
  • St. Vincent de Paul: Rental and utility assistance once every 24 months to those who qualify.
  • United Way of Jackson County: Fire fund will help those affected by fires with recovery and rebuilding.

Jackson County schools

  • Ashland School DistrictSupporting families with free meals and food resources, mental health support and more.
  • Butte Falls:  Contact the district to learn more about free meals and other resources.
  • Central Point School District: Providing grab-and-go meals
  • Medford School District: Providing meals and childcare options. Contact the district to learn more.
  • Phoenix-Talent School DistrictHas created a fund to help families affected by fires. The district is also hosting relief events and providing warm meals, mental health support and more. Learn more on their website or by calling 541-535-1517.

Food and other essential services

  • Dial 211-provides assistance finding food, paying housing bills, accessing childcare or other essential services. You can also visit 211info.orgfor more information.
  • ACCESS: All food pantries are fully operational. See the current list on their website.
  • WIC: If you are on WIC and had baby formula burned or lost in the fire (or if you can’t get back to your home to pick it up), WIC can replace it if you’re already on WIC. Or, if you need to get on WIC, please call 541-774-8203. Si tiene WIC y la fórmula para bebés se quemó o se perdió en el incendio (o si no puede regresar a su casa para recogerla), WIC puede reemplazarla, si ya tiene WIC. O si necesita inscribirse en WIC, llame a este número 541-774-8203.
  • Medford Gospel Mission: 125 W Jackson St, Medford, OR 97501. Free clothing for anyone affected by the fires. Stop in their Outfit Outlet Store for new clothes and hygiene kits. Open each day 12-4 p.m., including Saturday and Sunday.
  • Family Nurturing Center: Help with food, shelter, transportation and more. 
  • Oregon Department of Human Services: Apply online or call the local office for food, cash and childcare assistance.Spanish speaking eligibility coordinators are available.
  • Internet access: Jackson County Library Services. Please see their website for a list of open branches. Community members may access internet in the parking lot or inside branches, regardless of library card status.

Mental health support

Future alerts about emergencies

Ways to help and give

  • Phoenix-Talent School District has a fund to support families affected by the fire.
  • UNETEis supporting farm workers and immigrants in the region.
  • United Way of Jackson Countyis collecting donations that will be geared toward longer-term recovery for families impacted by the fires. The United Way will use an application process to cover direct expenses related to families’ losses.

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