Member portal features
In the Jackson Care Connect Member Portal, members over the age of 18 can:
- Send and receive secure messages
- View prior authorization status
- Check prescription coverage history
- Fill out the Health Risk Assessment Survey
Download the MyCareOregon mobile app
See your benefits, find care and more: There’s no better time to download the all-new MyCareOregon mobile app! The free, secure app is available for Android and iOS. You can get it in nine different languages.
Download the app >
Register to use the Member Portal or Member App
To register, follow these steps:
- Have your Member ID number ready (found on your Member ID card)
- Go to the HealthTrio registration page
- If you have any problems with registration or login, call Customer Service at 541-500-0567 or toll-free 855-722-8208
How to use your Member Portal
Watch the video below to learn about features in the Member Portal.