Dental Health Resources

Your teeth and mouth are important to your overall health

Jackson Care Connect partners with dental organizations to provide your dental care. Check your Jackson Care Connect Member ID card for the name of your dental health plan. Most members are eligible for:

  • Exams and X-rays
  • Cleanings and fluoride
  • Dental sealants (ages 15 and under)
  • Fillings
  • Tooth removal
  • Urgent and emergency dental care
  • Full dentures every 10 years and partial dentures every five years

Some benefits may need pre-approval or have limits. Call us or your dentist with any questions.

Dental health plans

We have four dental care plans that we partner with. You will be assigned to one of these four. They are:

  • Advantage Dental Services
  • Capitol Dental
  • ODS
  • Willamette Dental Group

You’ll find your dental plan assignment on your Jackson Care Connect Member ID card. The information is also on the coverage letter the state sends you. If you’re assigned to a dental plan under Jackson Care Connect and would like to be assigned to another plan, contact Customer Service at 855-722-8208 (TTY 711).

 

Choosing a primary care dentist (PCD)

Once you are assigned to a dental plan, you’ll need to choose a clinic or dental office as your primary care dentist (PCD). Your PCD will work with you to take care of your dental needs. Call your PCD before getting any dental care.

To coordinate your dental care, your dentist will:

  • Be your first contact when you need dental care, except in a life-threatening emergency.
  • Arrange for specialty dental care, if you need it.
  • Keep your dental records in one place to give you better service.

Below is contact information for the four dental plans that partner with Jackson Care Connect. You may choose a PCD from your dental plan’s provider directory, found on their website. Or, call them and they will help arrange your first appointment with a PCD.

Advantage Dental Service

Link to Advantage Dental Services
Provider directory

Customer Service: 866-268-9631
TTY: 711


Capitol Dental Care

Link to Capitol Dental

Provider directory
Customer Service: 800-525-6800
TTY: 711


ODS

Link to ODS Moda Health provider directory 

Provider directory
Customer Service: 800-342-0526
TTY: 503-243-3958 or 800-466-6313


Willamette Dental Group

Link to Willamette Dental Group

Provider directory

Customer Service: 855-433-6825
TTY: 800-735-1232

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