Contact Us


Jackson Care Connect

33 N. Central Ave, Suite 320
Medford, OR 97501

 
Customer Service hours: 8 a.m. – 5 p.m. Monday through Friday

Telephone: 855‐722‐8208  -  8 a.m. – 5 p.m. Monday through Friday
Text Message: 503-488-2882 (NEW) - 8 a.m. – 5 p.m. Monday through Friday
FAX:  1-503-416-3723
TTY/TDD: 711

1-503-376-7436

Email: Info@jacksoncareconnect.org

2018 Holiday Office Closures

January 1 - New Years Day
January 15 - Martin Luther King, Jr. Day
May 28 - Memorial Day
July 4 - Independence Day
September 3 - Labor Day
November 22 - Thanksgiving Day
November 23 - Day after Thanksgiving
December 25 - Christmas Day

Providers: Where to Send Claims

To submit claims electronically use EDI Payer ID #93975

Paper claims can be mailed to:

Jackson Care Connect
C/O CareOregon Claims
PO Box 40328
Portland, OR 97240





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